9/1/2023 0 Comments Dji mavic air 2 range extender902, 9th/f, Hongyu building, Gushu 2 Road,Futian District, Shipping to return your product, you should ship your product to : If we fail to receive the postal tracking number of the product returned by the buyer within this period, we will close the return application and deem it as the buyer's waiver of the return request. STEP 2, Return package delivery requirements.īuyers shall return the product by post within 7 days after our store agrees to return or exchange the product, and submit the post tracking number online. Please fill in the return request at this link. We will reply to you within 24 hours on workdays. How can I do returns? STEP 1, Return application. *Note: Orders generated through draft orders (orders starting with D) are considered non-standard customized products or orders. The company will not be responsible for any damage caused during transportation. If the goods are not inspected at the expiration date, they will be deemed as qualified. Customers can go to our warehouse or store for inspection after receiving the goods. Any buyer who has shopped on ALIENTECH online store (could apply for returning or exchanging the purchased product without any reason within 7 days after receipt of the product and on the premise of ensuring the product is in good condition (the photo proof of the status of the product must be provided.).Ĭustomized non-standard products and products and orders exceeding US$5,000 are considered valuable commodities, and once the valuable commodities are shipped, they will not be returned or exchanged.
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